Releases involving Stitch Team

Stitch Team November 17th, 2017

Update: Flexibility, Visibility, and Performance

New Features

Updates

  • Customers using our transactional stock logic (“decrement stock when units ship”) should notice a number of improvements, including more control over when items release to fulfillment, easier order splitting, and new filters for easier order management. Transactional stock logic is available to customers on a current pricing plan.

  • When creating a manual order in Stitch, setting the order date to today used to save as midnight. Now we capture the time, which allows for more accurate holding periods in Stitch and order age in ShipStation.

  • We made improvements to our channel sync logic, which should result in faster channel syncs and more stable performance going into the holiday season.

Bugfixes

  • The last column of the Supplier Association CSV wasn’t uploading for some customers. Now it should upload in entirety.

Stitch Team November 4th, 2017

Update: Bug Fixes

Bugfixes

Stitch Team October 27th, 2017

Update: Help articles for everyone!

Updates

  • The Help icon is now in the bottom right corner of the app, which should make it easier for new folks to find and less in the way of everyday work.

  • In-app help articles should now be easier to read and scan thanks to some light text formatting.

  • We updated over 100 articles in the help center, which should come in handy when you need fast answers to questions about Product Taxonomy, Advanced Order Routing, and other functionality.

  • The Sales by Product report wasn't loading at all for some of our larger accounts. Now it should load for everyone.

Stitch Team October 23rd, 2017

Update: Make it better, do it faster

Updates

  • We upgraded a key part of our infrastructure, which should result in faster application response times.

  • We removed Revenue and Units Sold from the Variants view, which should noticeably improve page load times on larger accounts.

  • To reduce your risk of data loss, admins can no longer remove sales channels.

Stitch Team October 6th, 2017

Update: Work Behind the Scenes

Work continues behind the scenes to change how stock decrements in Stitch (for more info, read our prior update). This will be a substantial change to Stitch stock logic and a welcome feature for anyone who splits orders and/or ships before receiving payment.

Rest assured: we won't require migration to this new logic during Q4. We already have customers using this logic and we expect to migrate a few early adopters this quarter, so please contact Support or your customer success manager if you'd like to learn more.


Bugfixes

Stitch Team September 24th, 2017

Update: Usability and Bug Fixes

Updates

  • Sales order line items now link to the Variant Detail page, giving you easy access to additional variant information.

Bugfixes

  • You can once again add custom payment types to order invoices.

  • Results for deleted/archived variants should no longer appear when searching by SKU or UPC.

  • You can once again delete addresses and contacts within a parent contact record (e.g., an outdated billing contact at a vendor company).

Stitch Team September 11th, 2017

Update: Usability and Bug Fixes

Updates

  • To help folks who copy all/part of the listing title while linking listings, we moved the hyperlink from the listing title to the channel name (screenshot). Special thanks to our friends at ECD for flagging this!

Bugfixes

  • SPS Commerce orders containing an apostrophe in the billing/shipping address weren't importing into Stitch. Now they are!

  • Account owners can once again view invoices via Profile Icon > Account & Billing.

Stitch Team August 27th, 2017

Update: Small changes up front, big changes behind the scenes

It's been a quiet month for Stitch release notes, but our team has been hard at work behind the scenes. The biggest project currently underway is a change to when units decrement.

In today's Stitch, stock goes down when sales orders close. This model is fine as long as orders are ready to close right after being shipped. But for wholesale orders that ship before being ready to close (or retail orders with split shipments), this model creates discrepancies between what you have on your shelves and what you have "in stock" in Stitch.

In future versions of Stitch, stock will decrement when units ship, rather than when sales orders close. This feature will first be available to new customers. Existing customers should be able to migrate later this year or wait until after the holiday rush. We'll share more with you via release notes as things develop.


Updates

  • If you have a 3PL integrated with Stitch, admins can now rename the associated warehouse via Settings > Locations > Edit.

  • The setting to automatically import a channel's products into Stitch inventory is now called Auto Import, rather than the more jargon-y Autobuild. Aside from the name change, it works exactly as before.

Stitch Team August 19th, 2017

Update: Bug Fixes and Usability Tweaks

Updates

  • The Link Listings page now includes hyperlinks to both the listing on your channel and the linked variant in Stitch, helping you ensure that you're linking the right products together.

  • When you exit the Link Listings page, Stitch now takes you back to whatever page you were on before—hopefully resulting in a smoother linking experience.

Bugfixes

  • Stitch was prematurely packing pending Amazon orders, which lack a shipping address while in the pending state. This has been fixed, but the fix must be applied on a per-account basis. If you sell on Amazon and use auto packing, please contact Support to get the update.

Stitch Team July 21st, 2017

Update: Bug Fixes

Bugfixes

  • Orders importing from SPS EDI were missing carrier information (ship method). This should import properly now.

  • Accounts with a custom fiscal year and already in FY 18 weren't seeing year-end 2017 reports. Now they can!

Stitch Team July 14th, 2017

Update: Sync Improvements for WooCommerce and Etsy

Updates

  • When importing orders from Etsy, Stitch now has additional safeguards to ensure that orders don't get missed between syncs.

Bugfixes

  • When sending shipping details to WooCommerce, Stitch was updating order status before sending the tracking number, prompting Woo to send a confirmation email without tracking details. Stitch now sends the tracking number first so that it's included on the confirmation email.

Stitch Team July 1st, 2017

Update: Channel Listings - Fixes and Improvements

Updates

  • When you manually link channel listings, Stitch now defaults to your channel-level Master of Stock setting. If Stitch is Master of Stock for your channel, this saves you two clicks for each listing you link.

  • We made lots of other small tweaks to the Integrations tab. What would help you work smarter and faster? Let us know via the in-app Submit Feedback button.

Bugfixes

  • Fixed a bug where listings linked from a 3PL weren't getting set to 3PL is Master of Stock.

Stitch Team June 20th, 2017

Update: Channel Listings - New Look and Feel

If you've ever had a hard time linking channel inventory to Stitch inventory, we've got a pending update made for you (live on all accounts within the next day). This update helps you identify and resolve bad product mappings between Stitch and your integrated sales channels—helping you manage inventory and orders more efficiently through Stitch.


New Features

  • The biggest change is a helper page (pictured above), which gives you the info you need to quickly fix unlinked listings (read more)

  • When pushing stock or building from a deleted Shopify variant, Stitch will mark the corresponding channel listing as inactive. This paves the way for easier listing management in Stitch.

  • Your listings page now has a side panel where you can view and edit listing details at a glance (see gif)

Updates

  • For Amazon listings, ASIN and SKU are now labeled appropriately. Woohoo!

  • Early speed tests look promising. For the Channel Listings page, we're seeing a ≈20% speed bump on larger accounts.

Bugfixes

  • This overhaul squashes several bugs on the Channel Listings page. If you spot any, please let us know!

Stitch Team June 16th, 2017

Update: Non-update Update

Our engineers are hard at work making Stitch better, faster, and stronger, but you'll have to wait another week to see what they're up to. Have a great weekend and stay tuned!

Stitch Team June 10th, 2017

Update: Bug Fixes and Better Handling of Deleted Shopify Products

Updates

  • When pushing stock or building from a deleted Shopify variant, Stitch will mark the corresponding channel listing as inactive. This paves the way for easier listing management in Stitch.

Bugfixes

  • Fixed a short-lived bug that prevented bundles from saving. If you're not using bundles to turn inventory, boost order value, and stand out from the crowd, give them a look!

  • Fixed several bugs related to purchase orders and average unit cost. We also added safeguards that prevent against similar bugs in the future.