Stitch TeamStitch TeamJuly 27th, 2018

Update: New QuickBooks Integration and Fixprovements

New Features

  • If you're on Stitch X and use QuickBooks, we have a completely rebuilt integration for you. The new integration gives you more flexibility over what syncs and what doesn't. Note: because Stitch isn't a payment processor, this integration doesn't sync payments. We recommend syncing invoices and payments from your sales channel (where customer payments are processed) rather than syncing invoices from Stitch.



Stitch TeamStitch TeamJune 29th, 2018

Update: More Signal, Less Noise

This release features some welcome clarifications for front-line teams: we added details that help you get your work done and we removed details that weren't helping anyone. We've got a lot of exciting stuff planned for Q3, but it feels good to sweat the small stuff because the small stuff adds up. Have a great weekend and thank you for using Stitch!

New Features


  • On Stitch X, fulfillment pages now show shipped quantities alongside allocated quantities, making it easy to eyeball what shipped and what didn’t.

  • On Stitch X, Fulfillment Detail pages now clearly distinguish between different types of “complete” fulfillments: fully shipped, partially shipped, and fully canceled.

  • If you sync ship notices (from POs and/or TOs) to your integrated 3PL, Stitch now sends the 3PL an ID that you can easily search against in Stitch. This gives you a common reference number across Stitch and your 3PL’s WMS.

  • On Stitch X, the Split Fulfillment screen now shows the variant description (much more helpful than the product name alone) as well as the aggregate available quantity.

  • Our newer reports are now listed in alphabetical order. Our oldest reports stubbornly refuse to budge. Their days are numbered…

  • We made some foundational improvements to reports, which in the near future should make several easier to use and navigate. In a nutshell, we can group related reports together and exclude irrelevant filters, so if the report doesn’t need a date filter, we can now hide it. If you see a report that needs this special treatment, please let our support team know.


  • On Stitch X, the Product Detail page was displaying incorrect committed quantities and loading slowwwly for everyone. Quantities now calculate more efficiently and—even better—correctly for all.

Stitch TeamStitch TeamJune 15th, 2018

Update: Fixprovements


  • Stitch’s SFTP custom integration service (Channel Connect) now supports up to 250 new products/orders per sync. We also improved the queueing logic in cases where there are more than 250 new records to import.


  • On Stitch X, orders created manually on the Shopify admin were importing as POS orders. They now import just like any other web order.

  • On Stitch X, orders fulfilled via Amazon multi-channel fulfillment appeared as partially shipped even when they were fully shipped. Fixed!

  • On Stitch Classic, basic users weren’t able to create or edit transfer orders, even if they had the correct permissions. Transfer order user permissions should now work properly.

Stitch TeamStitch TeamMay 25th, 2018

Update: Transfer Order Rollout, Bug Fixes, and Improvements

Customers on Stitch X (our latest version of Stitch) have created over 600 transfer orders to allocate inventory across their business. If you're on Stitch X but haven't explored transfer orders, give them a look. If you use old transfer orders but haven't explored Stitch X, do check it out!



  • Product Update CSV exports were failing for products with lots of image files. These exports now handle much larger image sets.

  • When adding purchase order line items with a default reorder quantity, the quantity filled, but stubbornly changed to 0 upon save. Bug squashed!

  • Fixed a bug that interfered with Amazon multi-channel fulfillment on Stitch X. Customers using this feature now have better visibility into when an order is acknowledged (and eventually shipped) by Amazon.

  • Converting a variant into a bundle wasn’t properly clearing stock (bundles don’t hold stock in Stitch). Stitch now requires that you zero out stock before converting items into bundles.

  • When publishing to Shopify, Stitch would initially publish variants with 1 unit of stock. Now, Stitch will push stock according to your default Master of Stock settings.

Stitch TeamStitch TeamApril 27th, 2018

Update: New Transfer Orders, Channel Connect, and Bugfixes

If you’re one of over 200 accounts already on Stitch X, we’re rolling out new and improved transfer orders starting next week!

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This rolls out first to accounts without an integrated 3PL; other accounts will follow, grouped by 3PL—which, where supported, will be able to ship and/or receive against these new TOs. The initial customer response has been great and we think they’ll help you allocate faster and smarter.

New Features

  • If you’re on Stitch X and want to connect a sales channel that lacks a direct integration, check out Channel Connect, a two-way connection between Stitch and an SFTP server.


  • The Taxonomy Manager allowed you to set a product category as its own parent category, which short-circuited Stitch’s simple robot brain and caused all sorts of mysterious downstream problems. Props to V (new Stitch engineer) for her first bug fix!

  • An error in our safety logic prevented some customers from archiving warehouses. This is now fixed. If you’re having trouble archiving a warehouse, our Support team can help you out.

  • If you were making draft orders on Stitch X, there was a bug preventing those orders from closing—even after being taken out of draft. Bug squashed!

Stitch TeamStitch TeamApril 14th, 2018

Update: Search Improvement, Small Updates, and Bugfixes

Search on the Products and Variants pages now shows more general suggestions first: tags, then products, then variants. This helps you quickly view stock information for a specific product or type of product:


To help us prioritize search improvements, share your thoughts via this short survey.

New Features

  • Your account menu (accessed by clicking your profile icon in the bottom-left corner) now shows you who you're logged in as and what version of Stitch you're using. If you haven't checked out Stitch X yet, definitely give it a look.


  • For customers on Stitch X, the Forcibly Released status has been relabeled as Manually Released. The old labeling was unclear and suggested something was wrong.

  • For customers on Stitch X, deleting a Stitch fulfillment wasn’t canceling the corresponding order in ShipStation. Now it does.


  • Supplier Association CSV downloads and uploads were failing for accounts with a large combination of variants and warehouses. We rebuilt the upload process to support much larger files. This is available to a small subset of customers and will be available to all within a few weeks. To skip the line, contact our Support team.

  • When adding variant sort order to the Variants page, we accidentally broke Low-Stock filters. Now they're back in action.

  • While improving search on new transfer orders, we broke search on old transfer orders. Now they both work as expected.

Stitch TeamStitch TeamMarch 31st, 2018

Update: Reorder Variants, Archive Warehouses, Set Transfer Order Permissions

Holy moly—where did March go? We've got a bunch of updates to share with you.

New Features

  • Want to reorder variants by size or other attributes? Now you can!

  • Transfer order user permissions are now separate from purchase order permissions. If your teammates need access to one but not the other, this update’s for you.

  • Got an old Stitch warehouse (stock location) cluttering up your account? You can now archive warehouses.


  • Column header names on the Inventory CSV were outdated. Now they match the corresponding fields inside the app.

  • On Stitch X, you can now manually adjust stock for FBA warehouses and move stock out of them via a transfer order. Also, if a listing changes from FBA to FBM, stock will no longer automatically reconcile to 0.


  • We unintentionally replaced the Awaiting quantity with the Inbound quantity (a stock measure for new transfer orders, coming soon to Stitch X). The Awaiting quantities now display where they should.

  • In a small number of accounts, returns weren’t consistently adding units back to stock when that option was selected. Now they are!

  • Purchase order line items weren’t exporting to CSV. Fixed!

  • Editing PO line item quantities wouldn’t update aggregate awaiting quantities. Fixed!

Stitch TeamStitch TeamMarch 2nd, 2018

Update: February Fixprovement Roundup


  • When generating an EDI 810 (invoice) document for SPS, if the S&H charge is blank in Stitch, Stitch will grab the S&H charge from the 850 (order) document and add it to both the Stitch invoice and the 810 (invoice) document.


  • You can once again upload profile images via Account > Profile. Admins can add profile images for other users via Account > Users. These images appear in the bottom-left Account avatar. For people using Stitch from a shared computer, this should help you know who you’re logged in as.

  • Magento returns weren’t appearing in Stitch when an order had configurable items. This is now fixed. Moving forward, returns for configurable line items will show one line item rather than two as before.

  • Publishing to Square was failing for variants with prices ending in .99. This now works!

  • Products weren’t loading into the eBay publishing tool. Now they do!

  • Etsy changed the way they send SKU values to Stitch, which broke certain listing updates on our end. This is now fixed.

  • When updating credit card billing info, account owners were seeing a false error. No longer! And thank you for your business :-)

Stitch TeamStitch TeamFebruary 20th, 2018

Update: Fixprovements


  • For those using order splitting to manage backorders/preorders, Stitch would create a new fulfillment as each line item became available. Now Stitch will add newly available items to existing, ready, unlocked fulfillments.

  • On invoice PDFs, the invoice ID now appears on the top-right corner of every page.

  • For early adopters on the new version of Stitch, custom line items no longer pass over to ShipStation. Custom line items no longer have a "shippable" option; use custom line items only for things that don't need shipping.

  • When generating an EDI 810 (invoice) document for SPS, Stitch will look at the S&H charge on the 850 (order) document if the S&H charge in Stitch is blank.


  • For early adopters on the new version of Stitch, eBay orders paid via PayPal were importing with the wrong order status. This is now fixed.

Stitch TeamStitch TeamFebruary 2nd, 2018

Update: Fixes + Last Call for LA Meetup

Last call for the Los Angeles meetup on February 7! Our recent SF meetup had over 150 attendees and a good time was had by all. We'd love to meet more of you face to face, and the best part is connecting with other retail/commerce professionals. We hope to see you there!


  • Fixed an issue where orders split into multiple fulfillments weren’t, in some cases, pushing all fulfillment updates back to Shopify.

  • Stitch was pushing duplicate bills to QBO. This is now fixed. Bookkeepers, you make the world go round and we hope to make it up to you.